Booking flights, hotels and activities

How does booking through RoamWeek work?

You search here and finish with the partner. Set your route, dates and party size on our search, compare what comes back, then continue to the airline or booking partner to pay and get your confirmation.

Your whole search travels with you. The origin, destination, both dates and the number of travellers all arrive prefilled, so you land on live availability for your trip rather than on an empty form. Nothing needs typing twice.

That is the same model every comparison site runs on. We are the part that finds and compares; the partner is the part that sells the seat or the room and looks after it afterwards.

Does booking through RoamWeek cost more?

No. You pay the partner exactly what you would pay going to them directly. There is no RoamWeek booking fee, no markup and no service charge, and there never will be.

We are paid a commission by the partner when a booking completes, which comes out of their margin and not out of your fare. That is how the search, the price calendar and every destination guide stay free to use.

It also means our interests line up with yours. We are paid when you actually travel, so sending you to a fare that turns out to be wrong earns us nothing.

Who will I actually book with?

Flights go to Aviasales, which searches hundreds of airlines and agencies and shows you the current fare and conditions. Hotels go to Booking.com. Activities, tours and tickets go to GetYourGuide.

They are established companies with their own support, their own payment security and their own cancellation policies. You are booking with a name you already know, not with a reseller you have never heard of.

What do the flight prices on your pages mean?

They are real fares found by real searches in the last few days, cached so a page can load instantly instead of making you wait for a live search. They are a reliable guide to what a route costs.

The number that counts is the one the partner shows at checkout, because airlines reprice continuously against how full the aircraft already is. If the fare has moved, the price calendar on the flights page is worth a look before you book: shifting a departure by a day or two is often a bigger saving than any amount of searching on one date.

Who looks after my booking once I have paid?

The partner you booked with. They took the payment, issued the ticket or reservation, and hold the record, so changes, cancellations and refunds are theirs to make under the terms you accepted at their checkout.

Your confirmation email is the fastest route to them. It carries your booking reference and their support contact. Search your inbox for the reference rather than for RoamWeek, because the booking is not held here and we cannot look it up.

This is normal for a comparison site and it is worth knowing before you need it, not after.

I did not get a confirmation email

Check spam first, then search for the partner's name rather than ours. Confirmations are sent by whoever took the payment, at the moment the booking completes.

If nothing arrives from anyone, the booking most likely did not go through. Look for a pending charge from the partner and contact them before booking again, so you do not end up paying twice for the same seat.

Can you help me pick the right option?

Yes, gladly. Choosing between two routings, working out whether a connection is worth the saving, deciding which neighbourhood to stay in, or whether a fare looks wrong, are all things worth asking about.

Tell us the route or the place and roughly when you are going. We reply within 24 hours.